Jamaica

Travelers
Frequently
Ask
Questions

We answers the most common questions we receive regarding traveling to Jamaica.

Please feel free to contact us with any questions you still have!

FAQs

How, where, and when do we meet you?

We will pick you up from any airport, resort, villa, or any other place in Jamaica.  All you need to do is get in contact with us before you arrive so we can make arrangements.

Many activities and tours are at set times, and many others can be enjoyed at any time. 

We work with you to get you to each destination safely and on time.

Do you require a deposit?

Yes. You are required to pay the deposit. Payments are accepted through Debit/ Credit Card, or PayPal.

Do you pick up passengers at the cruise ship terminal?

Yes. We work primarily with cruise ship passengers.

Do you offer group discounts?

Yes. Just email to let us know the number of people in your group and the tour you are interested in doing. We will let you know if your group is qualified for a discount.

Is there a tipping policy?

No.

Not receiving email response?

Please ensure that you entered the right email address. Feel free to call and make your reservations under these circumstances.

Are the attraction fees included in the prices quoted for the tours?

No, its not included in the package.

How far in advance should we book?

Our popular tours sell out fast, so the earlier you reserve the better.

Can I make changes to my reservation?

Yes. Changes to your tour can be made in advance to ensure proper planning.

Is there any shopping available?

Yes. Shopping in town by the major shopping mall or flea market area is optional after all tours.

Do you have any cancellation policy?
  • For a full refund, you must cancel at least 24 hours before the experience’s start time
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded
  • Any changes made less than 24 hours before the experience’s start time will not be accepted